There is a strict no return and no cancellation policy.Hence there is no refund policy
Product is eligible for exchange only if the received product is defective or is received in a damaged condition or the package is lost in transit, subject to fulfillment of following conditions :
A defective product will not be eligible for exchange if –
1.The original inner packaging and tags/notes are not retained
2.There are any damages to the product after the delivery of the same
3.The serial number / unique identifier / bar code of the package is tampered or not readable or altered or missing
If customer receives a package in a poor condition or if the package or product is damaged at the time of delivery, the customer must refuse to accept the package and inform us immediately at sannarrisaree@gmail.com by including his/her Order ID in the mail or DM us on Instagram @sannaarisaree. We will ensure that customer receives the same product in perfect condition with no additional cost.
San'Naari
Instagram: @Sannaarisaree
Email: sannarrisaree@gmail.com